Helping customers with invisible disabilities feel welcome

The program is currently paused due to the Coronavirus. In-person workshops are currently unavailable. You can still complete the training online on the training page.

Information for

Customers

If a business or service has the sticker shown on the right in their shop window it means they have done our Are You Inclusive training. You might also see it on their website or in their ads. The sticker means they will know how to make you feel welcome and meet your needs.

AYI_endorsement logo.png
 
Staff member at The Take Away Joint showing their Are You Inclusive sticker

Inclusive Business Directory

You can find businesses and services that have done the Are You Inclusive training in different ways. There is an interactive map and a lookup table that can help you to search for the business or service that you need.  

 
Staff member at Springwod neighbourhood centre showing off their sticker

How the Program is Assisting Businesses and Services

We are helping businesses and services meet your customer service needs. Some of the ways we do this include:

  • Greet and serve you the way you would like to be greeted and served,

  • Offer information in different ways to make sure it is easy to understand,

  • Make other small changes to improve your customer experience,

Any business or service can be part of our program!

You can use our list and map to find a business or service near you that is part of our program.

 
Person enjoying a cup of coffee

The Are You Inclusive Project Needs Your Help!

Here are some ways you can help:

  • Make sure you use businesses and services that have our sticker. Let them know, that you’re glad that they have done it!

  • You can let your friends, family and carers know about the Are You Inclusive project.

  • You could ‘like’ our Are You Inclusive Facebook page.

  • If a business or service you already use doesn’t have the sticker, ask them to join the program.

  • You can give us feedback on a local business or service.

 

Customer Testimonials

We’ve had so much wonderful feedback about our Are You Inclusive program! Here are quotes from some of the many happy people who have been involved:

“So wonderful to see these stickers starting to appear in shop windows. Congratulations to Arabesque and IGA Springwood NSW for taking part in this important program. Well done also to DARE for this initiative.”

General community member

“It would be really helpful, when I’m struggling.”

Local person with intellectual disability

“Love the inclusion that’s happening in my neighbourhood!”

General community member

 
 
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