The program is currently paused due to the Coronavirus. In-person workshops are currently unavailable. You can still complete the training online on the training page.

Are You Inclusive Program Overview

What is Involved?

Step 1: A business or service joins the program.

Step 2: We send them our welcome pack with the free training and resources.

Step 3: They get their staff and volunteers to complete the training, including all new starters. The training takes 15 minutes.

Step 4: Once 50% of the staff and volunteers complete the training, they get the rest of the program benefits. These are the sticker and logo, pictograms, online promotions, and they can request a mystery shopper assessment.

Find out more:

• Video and Quiz

• Sticker and Logo

• Pictograms

• Online Promotions

Video and Quiz

The training is a 7 minute video and a 10 minute quiz, which takes about 15 minutes all up.

Sticker and Logo

Once the business or service has at least 50% of their staff trained, we send them a sticker and logo.

Are You Inclusive Sticker

We provide the sticker to put in the window or on the front door of the business or service. When you see the sticker it means that the business or service is inclusive.

• The sticker shown on the right is for businesses and services to put in their shop/service window or glassed wall - if applicable.

• The sticker size is 100 x 150mm.

• The adhesive is on the front of the sticker for inside glass installation.

• If you need any help installing your sticker, or if you would like to request to see a sample, please don’t hesitate to contact us.

Electronic Are You Inclusive Logo

We provide this to show that businesses and services are inclusive on promotional material and websites.

• The logo is the same design as the sticker (see above).

• It is for businesses and services to use on their website, and other promotional material.

• The logo will be provided in PNG format, outlined (with no background), in a large size.

Pictograms

Pictograms are sheets with images on them that are relevant to a business or service. If a customer is having trouble with communication these can be used to help.

Pictograms are available for many business and service types. A template is available for businesses and services to make their own if preferred.

Who they are for:

• These are designed to be used by staff who have completed the video and quiz training which is available on our training page.

Where to keep them:

• Put a copy at each counter and register, or where customer service interactions occur.

• We also suggest putting a copy near the window for customers to see as they are walking past. This shows everyone how inclusive the business or service is. It also means that customers can bring it to the counter with them if they know they would like to use it.

• The printed copies we supply as part of the program pack are cello-glazed for durability. If the business or service is printing them, or if they need them to be waterproof, we recommend they laminate them.

How to use them:

• Offer the pictograms to customers if you’re having trouble communicating. The pictogram can be used even if the customer has an accompanying support person as the customer may like to be included in the conversation too.

• If the customer chooses to use the pictograms, offer them to hold it as you both communicate with each other and point to the relevant pictures to help you understand each other.

Choose the pictogram below that’s right for your business or service:

Before downloading, please note:

• For businesses and services enrolled in the Are You Inclusive program, the most relevant pictogram will be provided to you. If you need more, please contact us for extra copies as up to 20 copies are provided free.

• If you need more than 20, would like a different one, or you’re not yet part of the program, please download the one most relevant to you below.

• Pictograms are available in two formats:

  • regular formatting for home or office printing, and

  • with crop marks for professional printing.

• We recommend professional printing for the best results.

• We have restricted the editing of these documents because they are copyrighted. If it needs to be edited for any reason, please contact us.

• If none of these are suitable, use one of the templates available for you to make your own.

Online Promotion of Inclusive Businesses and Services

We will promote businesses and services that are part of the Are You Inclusive program. When they register, complete the training, and do a mystery shopper assessment we promote this on our list of inclusive places and Facebook page.

Businesses and services need to keep us updated on their progress. We rely on them to pass on any new information about their inclusiveness for us to promote!

Are You Inclusive Online Promotion Information

When businesses and services register for the Are You Inclusive program, they can enjoy the following promotions.

• Their business or service and its inclusive aspects are searchable on our website’s business directory lookup table and map.

• The business or service promoted on our Facebook page with a post saying that they have joined the program.

• A post on our Facebook page celebrating the achievement of having their staff trained.

• A post on our Facebook page celebrating when a mystery shopper assessment has been completed.

Keeping Us Updated on Progress

We rely on businesses and services to pass on any new information about their inclusiveness for us to promote, so make sure to update us via email at areyouinclusive@daredisability.org.au.